System Settings

1. Open the Back Office.
2. Click the Settings icon.
3. Click System Settings.
   

Credit/Debit/Gift

Bank Gift Card
FPOS offers a gift certificate tracking system that can be used with magnetic gift cards, as well as paper gift certificates.  Users have the option to create a centralized gift card database for all stores to post and redeem gift certificates to and from. Users also have the option to use a third party gift card management processor such as Mercury Payment Systems. See Bank Gift Card for more information.

 

Canadian Debit
The Canadian Debit tab is where you configure the settings for Canadian debit cards. See Canadian Debit for more information.

 

Canadian EMV
EMV is used for accepting Canadian Chip and PIN Credit Cards. See EMV for more information.

 

Credit Auth Slip
The Credit Authorization Slip is printed when a credit sale is completed successfully. See Credit Auth Slip for more information.

 

Credit Card
The Credit Card tab is used to configure credit card processing along with various CCAMs (Credit Card Authorization Modules). See Credit Card for more information.

 

Debit Auth Slip
The Debit Authorization Slip is printed when a debit sale is completed successfully. See Debit Auth Slip for more information.

 

Pre-Auth Slip
The Pre-Auth Slip is printed when a pre-authorization is completed successfully. See Pre-Auth Slip for more information.

 

Refund Slip
The Refund Slip is printed when a refund is completed successfully. See Refund Slip for more information.

 

ROA Auth Slip
The ROA Auth Slip is printed when a Received On Account transaction is completed with a credit card. See ROA Auth Slip for more information.

 

Store Charge Auth Slip
The Store Charge Auth Slip tab allows you to configure the authorization slip for customers that charge items to a Store Charge account. See Store Charge Auth Slip for more information.

Interfaces

3rd Party Camera
3rd Party Camera is the camera surveillance software for Remote Eyes and Restaurant Vision. The connection for Talon is also configured under this tab. See 3rd Party Camera for more information.

 

Drive-Thru Scoreboard
The Drive-Thru Scoreboard is used mostly by fast food and quick service restaurants with a drive thru ordering system. The purpose of the scoreboard is to display the customer’s order as it is entered to ensure order accuracy. See Drive-Thru Scoreboard under System Devices to enable scoreboard display.

 

Kitchen VDU
A Kitchen VDU is used to output orders to a Video Display Unit (VDU) instead of a remote printer. See Kitchen VDU for more information.

 

Loyalty
The Loyalty tab contains options for both the Mercury Loyalty program and the Posiq Loyalty program. For more information on configuring Mercury Loyalty settings, see Mercury Loyalty. For more information on configuring Posiq Loyalty settings, see Posiq Loyalty.

 

Online Ordering
The Online Ordering tab allows users to configure settings for placing online orders. See Online Ordering for more information.

 

PMS
The PMS tab contains the settings for interfacing FPOS with a property management system. The PMS function allows a hotel to charge meals to a guest room from the restaurant. See PMS for more information.

 

ReportWare
ReportWare is a software for use in a "gentlemen's" club. See ReportWare for more information.

 

TabbedOut
TabbedOut is a smartphone application allowing patrons to pay their tab by storing their credit card information on their phone and generating a code on each visit. The patron gives the code to their server to enter into FPOS and the customer is able to close out their own tab when ready, eliminating the need for them to wait for the server to take their card and to process their payment. The code works similar to a pre-auth in that if a patron walks out without settling their tab after giving the code the server can still charge them for it. See TabbedOut for more information.

Settings

Settings 1
The Settings 1 tab contains general settings for FPOS, including Cash Media, Day Divide, default button sizes, and printed taxes. See Settings 1 for more information.

 

Settings 2
The Settings 2 tab contains general settings for FPOS, including Store Info, Compulsory Drink Departments, Employee Credit for Item Sales, and Taxes on Gratuities. See Settings 2 for more information.

 

Settings 3
The System Settings 3 tab contains general settings for FPOS, including receipt descriptions, handheld settings, international settings, VAT Tax/Gratuity Calculation, Phone Descriptions, and Discount Print options. See Settings 3 for more information.

 

Settings 4
The System Settings 4 tab contains general settings for FPOS, including order types, serving periods, user data descriptions, Enterprise settings, and preset tender amounts. See Settings 4 for more information.

 

Price Levels
The Price Levels tab is where price level descriptions are set. These descriptions are used by certain Back Office maintenances to describe the various Pricing Levels being used. See Price Levels for more information.

 

Hardware Settings
The Hardware Settings tab contains general hardware settings for the: Caller ID, Pager, Camera, and Liquor Control Devices. See Hardware Settings for more information.

 

Receipt/Order Settings
The Receipt/Order Settings tab contains settings for receipts and order chits, including Item Consolidation and printing options. See Receipt/Order Settings for more information.

System Configuration

Beer Club
Beer club is used to track customer purchases in order for customers to earn a specified reward. Beer Club allows the user to modify the club and item type to create any rewards club desired. Rewards can be configured as coupons, discounts, or gift certificates. See Beer Club for more information.

 

Cash Reconciliation
The Cash Reconciliation Tab is used for handling Cash Reconciliation. See Cash Reconciliation for more information.

 

Coursing
The Coursing tab is where the names of the "courses" in a meal (Appetizer, Entree, Dessert) are set along with their print settings. See Coursing for more information.

 

Data Retention
The Data Retention tab is where you can configure how long to keep historical data in FPOS. See Data Retention for more information.

 

Job Codes
The Job Codes tab is where you name and setup your Job Codes and the Labor Groups and Sections the Job Codes below to. Job Codes are classifications of different jobs an employee can perform.  For example, an employee can belong to both the Server and Bartender Job Code. See Job Codes for more information.

 

Revenue Centers
The Revenue Centers tab is where you name your revenue centers and setup any credit card overrides. A Revenue Center is simply a way of grouping terminals together so that their sales related info is separate from other Revenue Centers. Each Revenue Center can use their own credit card processing information. A terminal can only belong to one Revenue Center. See Revenue Centers for more information.

 

To Go Options
The To Go Options tab is where the settings are located for carry out or to go sales including order printer settings and any surcharges or taxes. See To Go Options for more information.

 

Email and Texting
The Email and Texting tab is where you setup your outgoing e-mail server for sending e-mails to customers and for e-mailing Auto Reports. See Email and Texting for more information.