Media Maintenance

1. Open the Back Office.
2. Click the Maintenance icon.
3. Click Media Maintenance.
   

Receipt Description
The receipt description is the description that will be printed on the customer receipt as well as on reports for the media type.

 

Minimum Security Level
The user attempting to use this media must have an equal or greater security level in employee maintenance or the employee will not have permission to use that media.

 

Ask for Supervisor ID
Selecting this option will force an employee to have someone with the security settings of a supervisor type in their Employee ID and Password to ensure that this is being used correctly.  

 

Button Image
This is the button that the front end will display for the media.  The Edit Image button allows a solid background with colored font to be chosen, where as the Load Image button allows a .bmp, .jpg, and .png image files to be loaded.

 

Media Forgives Tax
This option is to be used if the media is to forgive tax.  For example,  a non-profit organization account.

 

HALO
This is the highest dollar amount that is allowed to be tendered to this media at once.

 

LALO
This is the lowest dollar amount that is allowed to be tendered to this media at once.

 

PMS Media #
This is the Media Number (also called Payment Number) that will be sent through the PMS Interface that is used by the Property Management Software to determine where the amount is to be posted. This allows media other than Room Charges to be sent to the PMS system since some hotels balance their restaurants entirely through the PMS system.  

 

PMS Account
This is for a Fidelio Ledger Account which is only used if the PMS system is using City Ledger Accounts. If an asterisk is in this field, the user will be prompted to enter the account number at the Front End when using this media.

 

Media Options

Amount Tendering is Compulsory

Checking off this option will force the end user to enter an amount before they can use the media type.  Doing this prevents end users from accidentally settling an entire check on a single media.

 

Allow Refund of This Media Type
This option should typically be marked off on every media accepted from customers so that if a refund is necessary it can be made. If this option is not flagged a check settled with this media can not be refunded.

 

Media Opens Drawer
This option is used in conjunction with the attached cash drawer to decide if the drawer is to be opened when a sale is finalized. Typically the drawer is opened for cash and checks only, although some prefer to keep the credit card signatures in there as well.

 

Media Requires Memo Entry
You can require that a memo is tied to each check settled by selecting this option. This is most often used with checks in order to place a drivers license number to the check.

 

Media Doesn't Allow Partial Tendering
Media does not allow partial payment, the full amount must be paid with this media.

 

Prompt for Tips if Undertender
If the amount entered is less than the total, the rest is considered tips.

 

Media Lives in Drawer
Used with Cash Reconciliation. Specifies that we want shifts to track the media. If this option is set then the media will be included in the Sales Calculation for Cash Over/Short.

 

Media Disables Due Rounding
Allows the user to disable due rounding for the selected media type.

Overtender Options

Media Does Not Allow Overtendering
This option is used if the media is to be for no more than the check amount to prevent cash from being taken from drawer.

 

Overtender Change is Same Media
With this option selected, any overtender is automatically considered the same media type. This is most often used with charge cards in conjunction with Overtender is considered tips to enable tips.

 

Overtender Change is Cash
With this scenario the over tender on this media is considered cash. This is typically used with the cash media so that the media is returned in the same form it was given, or if check cashing is to be permitted.

 

Media Prompts for Customer Signature
Marking this option prompts for the customer’s digital signature before the media can be settled.

 

Media is not Available in Offline Mode
Media cannot be used when in Offline Mode.

 

Media is Manual Entry
Manual entry is required.

 

House Tips Retain Percentage
This is the percentage of tips that will be retained by the house, usually to cover the expense of credit card processing.  These amounts will be reported in the Sales by Range Report.

 

House Tips Live In Drawer
Used with Cash Reconciliation. Specifies that house tips live in the drawer.

 

Media Prompts for Confirmation
Prompts the user for confirmation when selecting this media type to settle a sale on the Front End.

Special Media Options

None
The none option is used when the media needs no special treatment. For example: cash or checks.

 

Media Requires Dialout Authorization
This option is used to determine which type of credit card is being used for the selected media. Choose the proper Credit Card Type from the drop down list. When this special media option is selected, there are only two overtender options enabled: Media Does Not Allow Overtendering and Overtender Change is Same Media. If using the latter option, Overtender is Considered Tips is automatically enabled and cannot be disabled.

Manually Entered Cards

Prompt for CV2 Code
Select this option to prompt for the card's CV2 code.

 

Prompt for Cardholder Zip Code
Select this option to prompt for a zip code.

 

Media is Customer Charge
To use a house account or store charge type of system, choose this option and have the customer’s information and max spending limit defined in the Customer Maintenance utility.

 

Media is Tracked Gift Certificate
If the media is a gift certificate that is to be tracked internally by FPOS,  this option should be used and the gift certificate information must be entered in Gift Certificate Maintenance.

 

Media is PMS Account
If this option is selected, the media is considered to be an account on a Property Management System, and will require approval from the PMS Interface to be used.

 

Media is Bank Issued Gift Card
Select this option if you want to use Bank Issued Gift Cards.

 

Media is a Foreign Currency
Select this option if payment is being made with a foreign currency. Select a Foreign Currency from the drop down. See Currency Conversion Maintenance for more information about foreign currency.

 

Media is a Canadian Debit Card
Select this option if payment is being made with a Canadian debit card.

 

Media is a U.S. Debit Card
Select this option if payment is being made with a U.S. debit card.

 

Media is Canadian EMV
Select this option if payment is being made with CanadianEMV.

 

Media is LevelUp
Select this option if the media type is LevelUp.

 

Media is Paydiant
Select this option if the media type is Paydiant.  

 

Media is Credit/EMV Device
Select this option if the media type is a Credit Device or EMV enabled. For example, the PC-EFTPOS Credit Device.

 

Media Terminal Restrictions
Allows the user to restrict media by terminal.

Media Can Be Used at Any Terminal
Allows the selected media to be used at any terminal.

 

Media Can Only be Used at the Selected Terminals
Allows the selected media to only be used at the selected terminals. Select the Allowed Terminals from the list box.