Stand Alone Mode

Stand Alone Mode occurs when a terminal is unable to connect to either the server or backup server. Users can configure the software to automatically enter Stand Alone Mode when a connection is unavailable. The Front End Database Recovery Mode can be set globally in Settings 4 and per terminal in General Info 1.

Users can shorten the period of time that the system waits to attempt to return to Online Mode before entering Stand Alone Mode by adding the DBTestConnectionTimeout registry key. The default without registry entry is 240 seconds (4 minutes). See Adding the DBTestConnectionTimeout Registry Key (Stand Alone Mode) for more information on adding the DBTestConnectionTimeout registry key.

ClosedWhile in Stand Alone Mode
  • Background on the Front End will read "Stand Alone Mode"
  • Checks can be rung up and settled; however, check numbers will be generated from the local terminal
  • Sales/orders can only be printed if the order printer or receipt printer is attached to the local terminal
  • Credit cards will be authorized in Offline Credit Card Mode. Card/Sale info is saved and processed at a later time
  • All printer rerouting defaults to the local printer, if one is configured
  • Printer error messages are suppressed
  • Front End is forced into Offline Credit Card Mode
ClosedFunctions Not Supported in Stand Alone Mode

General

  • Cannot use Quick Sign On feature (System Devices > Terminals > General Info 1 > Enable Quick Sign On)
  • Clock in/out - employee is considered to be clocked in at all times. Time punches are not recorded.
  • Cannot use Caller ID or related functions

Button Functions

  • Add Item by Scanning a Barcode
  • Assign Pager to Employee
  • Change Button Item
  • Create New Item/Button
  • Enter Charge Tips
  • Enter PMS Tips
  • Lookup Customer
    • More > Add Loyalty Points
    • More > Remove Loyalty Points
    • More > Store Charge Info
  • Parking Ticket Scan
  • Perform Drop Shipment
  • Pickup/Loan
  • Process Offline Credit Cards
  • Recall Closed Check
  • Register Reports button function, therefore, Front End Register Reports are not available.
  • Share Employee Sales/Tips
  • Share Employee Tips
  • Send Page
  • Show Pager Assignments
  • Unassign Pager from Employee
  • View Loyalty Info
    • Add Loyalty Points
    • Remove Loyalty Points

Media

  • Medias that are not available in offline mode (Media Maintenance > Media is not Available in Offline Mode)
  • Medias that require dialout authorization (Media Maintenance > Media Requires Dialout Authorization)
  • Media is Customer Charge
  • Media is a Tracked Gift Certificate
  • Media is a PMS Account
  • Media is Bank Issued GC
  • Media is a Canadian Debit Card
  • Media is a U.S. Debit Card
  • Media is an EMV
  • Media is LevelUp
  • Media is Paydiant
  • Media is Credit Device
  • Cannot use the Apply Pre-Auth's button on Settle Check screen

Adding the DBTestConnectionTimeout Registry Key

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