Voided Items Report

The Voided Items Report displays voided items, by check number, for a specific date/time range, as well as the reason code associated with the voided item.

ClosedHow to Generate the Voided Items Report
  1. Open the Back Office.
  2. Click the Reports icon.
  3. Click Voided Items.
    Back Office Reports
  4. When the Voided Items Report window appears, configure your report settings:
    • Select a report Start Date and End Date.
    • Enter a report Start Time and End Time.
    • Select a Reason Code Summary sort option:
      • Sort by Dollar Amount will sort items in the Reason Code Summary by dollar amount voided, in descending order.
      • Sort by Quantity will sort items in the Reason Code Summary by quantity voided, in descending order.
    • Select the Don't Show Modifier Items option to exclude items flagged as modifiers from the Voided Items Report.
    • Select the Show Employee Names in Report option to display the employee name (instead of the employee number) of the employee responsible for the sale and the employee responsible for the void.
  5. When you have finished configuring your report settings, click the Run Report button. The Voided Items Report Preview window will appear.
ClosedVoided Items Report Values Defined

Voided Items Summary

Displays the items voided, the reason code associated with the voided item, the employees associated with the sale, and the amount of the void. Each item voided will be displayed as a separate row unless the Consolidate Identical Items option is enabled in Receipt/Order Settings.

Date: The date the item was voided.

Time: The time (hh:mm) the item was voided.

Check: The check number the item was associated with.

Item: The item name as configured in Item Maintenance.

Reason: The reason code associated with the voided item. Reason codes can be configured in Reason Codes Maintenance.

Emp: The employee who started the sale on the Front End.

VEmp: The employee who performed the void function.

Qty: The quantity of the specified item that was voided.

Amount: The dollar amount of the voided item.

Reason Code Summary

Displays the total quantity and dollar amount of voids by reason code, as well as the total number and dollar amount of items voided.

Reason Code: The reason code associated with the voided item. Reason codes can be configured in Reason Codes Maintenance.

Qty: The quantity of items voided associated with the specified reason code.

Amount: The dollar amount of items voided associated with the specified reason code.

Totals: The total quantity and dollar amount of voided items associated with the specified reason code.

ClosedNotes

Users can configure Auto Report Settings by clicking File > Auto Report in the report preview window. For more information, see Auto Reports.

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