Communication Errors

Communication errors occur when the DataTran attempts to communicate with a network and fails. These errors can involve hardware problems, improper protocol settings, or noisy phone line problems.

Code Message/Description
106 MODEM ERROR: The user 's system modem or DataTran did not respond properly to a command sent to it.  The user system should re-initialize the modem, then allow the operator to retry the transaction.  If the error still occurs, first check all the connections and hardware settings, then contact service personnel for assistance.
107 LINE DROP:  The user 's system modem or DataTran lost the connection to the network during communications.  The user system should re-initialize the modem, then allow the operator to retry the transaction. If the error still occurs, first check all the connections and hardware settings, then contact service personnel for assistance.
108 ERROR:  The user's  system modem or DataTran reported a command error.  The user system should re-initialize the modem, then allow the operator to retry the transaction.  If the error still occurs, first check all the connections and hardware settings, then contact service personnel for assistance.
109 CONNECT 1200:  The user's system modem or DataTran connected to the network at the wrong baud rate
110 NO DIAL TONE:  The user's system modem or DataTran did not detect a dial tone while attempting to communicate with the network.  The user's system should reinitialize the modem, then allow the operator to retry the transaction.  If the error still occurs, first check the phone line connection between the modem and the wall jack.  Un plug the phone line from the wall jack, plug in a regular phone and check for a dial tone.  If you do not hear a dial tone, contact you phone company for service.
111 BUSY:  The user's system modem or DataTran attempted to communicate with the network, but the phone line was busy.  The user system should allow the operator to retry the transaction.
112 NO ANSWER:  The user's system modem or DataTran attempted to communicate with the network, but the network's computer did not answer.  The user system should allow the operator to retry the transaction.  If the error still occurs, first check the AT&UP values for the correct phone number, then contact the network service provider for assistance.
113 CONNECT 600:  The user's system modem or DataTran connected to the network at the wrong baud rate while attempting communications.  The user system should reinitialize the modem, then allow the operator to retry the transaction.  If the error still occurs, first check all the AT&UP parameters of the correct values, then contact your authorized network service provider for assistance.
114 CONNECT 2400:  The user's system modem or DataTran connected to the network at the wrong baud rate while attempting communications.  The user system should reinitialize the modem, then allow the operator to retry the transaction.  if the error still occurs, first check all the AT&UP parameters for the correct values, then contact your authorized network service provider for assistance.
115 CONNECT FAIL:  The user's system modem or DataTran attempted to communicate with the network and failed.  The user system should reinitialize the modem, and then allow the operator to retry the transaction.  If the error still occurs, first check all AT&UP parameters for correct values, then contact your authorized network service provider for assistance.
116 TIME-OUT:  The user's system modem or DataTran attempted to communicate with the network and failed because the time limit expired while waiting for the network to answer.  The user system should re-initialize the modem, and then allow the operator to retry the transaction.  If the error still occurs, first check all AT&UP parameters for the correct values, then contact your authorized network service provider for assistance.
117 LOG ON ERROR:  The user's system modem or DataTran attempted to communicate with the network and failed.  The user system should reinitialize the modem, then allow the operator to retry the transaction.  If the error still occurs, first check all AT&UP6 parameters for the correct values, then contact your authorized network service provider for assistance.
118 ENQ ERROR:  The user's  system modem or DataTran encountered a protocol error while attempting to communicate with the network.  The user system should reinitialize the modem, then allow the operator to retry the transaction.  If the error still occurs, first check all AT&UP parameters for the correct values, then contact your authorized network service provider for assistance.
119 RETRIES EXCEEDED:  The user's system modem or DataTran could not connect with the network within the number of programmed attempts.  The user system should reinitialize the modem, then allow the operator to retry the transaction.  If the error still occurs, first check all the AT&UP parameters for the correct values, then contact your authorized network service provider for assistance.
120 RECEIVE ERROR:  The user's system modem or DataTran encountered a protocol error while attempting to communicate with the network.  The user system should reinitialize the modem, then allow the operator to enter the transaction.  If the error still  occurs, first check all the AT&UP parameters for the correct values, then contact your authorized network service provider for assistance.
121 LRC ERROR:  The user's system modem or DataTran encountered a protocol error while attempting to communicate with the network.  The user system should reinitialize the modem, then allow the operator to retry the transaction.  If the error still occurs, first check all the AT&UP parameters for the correct values, then contact your authorized network service provider for assistance.
122 NAK ERROR:  The user's system modem or DataTran attempted to communicate with the network and failed due to bad transmission.  The user system should reinitialize the modem, then allow the operator to retry the transaction.  If the error still occurs, first check all AT&UP parameters for the correct values, then contact your authorized network service provider for assistance.
123 SYNC ERROR:  The user's system modem or DataTran encountered a protocol error while attempting to communicate with the network.  The user system should reinitialize the modem, then allow the operator to retry the transaction.  If the error still occurs, contact your authorized network service provider for assistance.
124 PARITY ERROR:  The DataTran received a command request from the user system in which one or more characters were received with incorrect parity.  This error usually occurs as a result of the user system implementing a full duplex rather than the required half duplex communication protocol interface to the DataTran or not allowing sufficient time of completion of the command echo or transaction response by the DataTran before it sends the terminating carriage return or next request.
125 COMMAND ERROR:  The DataTran is looking for command data and receives a non "AT" data.  The user system should resend the command.