Enterprise Gift Card Reconciliation Report

1. From the Enterprise Server, open the Back Office.
2. Click the Reports icon at the top of the Dashboard.
3. Select Gift Card Reconciliation.
4. The Gift Card Reconciliation Report dialog will appear if gift cards have not been recently updated. Click Yes to update gift certificate information. Note that selecting No will only display the most recent update of gift card information on the Gift Card Reconciliation Report which may contain out of date values.
   
5. When the Gift Card Reconciliation Report window appears, configure the report settings:
   
   • Select stores to include from the Stores list box or click the Select/De-Select All Stores button to select or de-select all stores.
   • Select a Start Date, Start Time, End Date, and End Time for the report.
   • Select the Show Summary By Series check box to display gift cards by series.
6. Click Run Report to generate the report.
   

Adding the ScanGiftCards registry key to the registry will update gift cards' associated StoreIDs when launching the Enterprise Gift Card Reconciliation Report.

1. Open the Registry Editor.
2. Navigate to the Future P.O.S. Registry:
   • x86: HKEY_LOCAL_MACHINE\SOFTWARE\Future P.O.S.\Gift Card Reconciliation Report
   • x64: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Future P.O.S.\Gift Card Reconciliation Report
3. Right click in the preview pane and hover over the New option.
4. Select the DWORD option from the submenu.
   
5. Name the value ScanGiftCards.
6. Configure the DWORD data for the registry value by right-clicking the value name and selecting Modify.
7. Enter Value data. A value entry of 0 will prevent the gift card update prompt from being displayed. A value entry of 1 will display a prompt requesting that gift certificates be updated prior to running the report. The value will be reset to 0 once a scan has been completed.
   

The Enterprise Gift Card Reconciliation Report displays gift card sales and redemption information for store(s) selected when configuring the Gift Card Reconciliation Report.

Issued At: The store that issued the gift card.

Redeemed At: The store that redeemed the gift card.

Redeemed: The dollar amount of the gift card that was redeemed.

Add to GC: The dollar amount that was added to the gift card.

Summary: Displays any amounts owed to other stores. For example, if Store 2 sold a gift card for $12.00 which was redeemed at Store 1 for the full amount, "Store 1 owes Store 2 $12.00" would be listed in the Summary section.